Shipping policy

Last Updated: April 12th, 2026

At Croft Collective, we are committed to providing an exceptional shopping experience, including clear and straightforward shipping policies. We offer free shipping on all orders within Canada

Shipping Locations

This shipping policy applies to orders shipped within:

Worldwide

Delivery Times

Below are our estimated delivery timelines:

Order Cutoff Time:
5pm EST
Orders placed after this time will be processed the next business day, which may add one extra day to the delivery estimate.
Order Handling Time:
1–3 business days, Monday–Friday
After your order is processed, it will be hand-off to one of our premium shipping partners for secure delivery.
Transit Time:
7–12 business days, Monday–Friday
Estimated Delivery Time:
8–15 business days

Please note that delivery times are estimates and may vary due to factors outside our control.

Carrier Services

We partner with reliable shipping carriers to deliver orders within Canada, including:

UPS
USPS
Canada Post
FedEx

Shipping Costs

Free Shipping:
All orders within Canada qualify for free shipping with no minimum order requirement.
Currency:
CAD

Delivery Issues

If you experience any delivery issues, including delays or lost packages, please contact our customer service team info@croftcollective.com immediately. We are here to assist you and help ensure your order arrives safely.

Tracking Your Order

Once your order has shipped, you will receive an email confirmation containing your tracking number.
You can monitor your shipment on our Order Tracking Page

Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.