Billing Terms and Conditions

Billing Terms & Conditions

Last Updated: April 12th, 2026

These Billing Terms & Conditions provide a clear overview of how payments and billing are managed for your purchases at Croft Collective.

1. Accepted Payment Methods

To ensure a seamless checkout, Croft Collective provides a range of secure payment options. We are pleased to accept the following methods:

Credit & Debit Cards: Visa, MasterCard, American Express
PayPal
Apple Pay & Google Pay

All payments are processed in Canadian Dollars (CAD)

2. Payment Processing

Payment must be completed at the time of purchase.
Orders will not be processed or shipped until full payment has been received.
If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

All prices listed on Croft Collective are shown in Canadian Dollars (CAD)
Prices are subject to change at any time without notice.
Any applicable taxes, duties, or shipping fees will be calculated and displayed at checkout.

4. Secure Payment Processing

Croft Collective uses SSL encryption and trusted payment gateways to protect your personal and payment information.
We do not store or have access to your credit card or full payment details.

5. Refunds & Chargebacks

Refunds are issued in accordance with our Refund & Return Policy.
Unauthorized or fraudulent chargebacks will be investigated and disputed.
If you experience any billing issues, please contact us first at info@croftcollective.com so we can assist you promptly.

6. Fraud Prevention

Additional identity verification may be requested for high-value or flagged transactions.
Croft Collective reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorized activity.

7. Changes to This Policy

Croft Collective reserves the right to modify these Billing Terms and Conditions at any time. Any updates will be posted here with a revised ‘Last Updated’ date. We encourage you to check this page periodically; your continued use of our services following any changes signifies your agreement to the updated terms.